Privacy Policy

Effective Date:3/31/2025

Last Updated: 3/31/2025

Koala Kingdom ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share information about you when you use our services, including [your game name] and related websites or applications (collectively, the "Service").

Information We Collect

1.1 Data You Provide

Account Information: When you create an account, we may collect your username, email address, and other profile information.

Voice Chat and Reports: If a player reports another player during voice chat, we may collect a temporary audio recording of the conversation for moderation purposes.

1.2 Data We Collect Automatically

Device Information: Information about your device, such as IP address, operating system, and hardware specifications.

Usage Information: Information about how you interact with our Service, including gameplay activity and chat logs.

How We Use Your Information

We use the information we collect for the following purposes:

Game Functionality: To provide and improve the gameplay experience.

Moderation and Safety: To investigate reports of inappropriate behavior, including the use of temporary voice recordings for moderation purposes.

Compliance: To comply with legal obligations and enforce our Terms of Service.

Voice Chat and Reporting

If a player reports you while using voice chat, the following applies:

Recording Activation: A short audio recording of your recent in-game voice communication may be captured and attached to the report.

Moderation: This recording will only be accessible to authorized moderators for review.

Retention: Voice recordings are stored securely for a maximum of up to 3 months and are deleted unless required for ongoing investigations or legal purposes.

How We Share Your Information

We do not sell your personal data. We may share your information in the following cases:

With Service Providers: Third-party services that assist us in hosting, moderation, or data storage.

Legal Requirements: If required to comply with legal obligations or respond to lawful requests by public authorities.

Your Rights and Choices

Depending on your location, you may have the following rights:

Access and Update: Request access to your data or update inaccurate information.

Data Deletion: Request deletion of your personal data, including voice recordings, unless required by law.

Opt-Out: Opt-out of non-essential data collection by contacting us.

To exercise your rights, please contact us at rights@koalakingdomvr.com.

Data Security

We implement industry-standard security measures to protect your data, including:

Encryption of audio recordings and sensitive information.

Access controls to ensure only authorized personnel can view or use your data.

International Users

If you access our Service from outside United States of America, your data may be transferred and stored in United States of America. By using our Service, you consent to such data transfers.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Last Updated" date will be revised. If changes significantly affect your rights, we will notify you via email or in-game notifications.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: support@koalakingdomvr.com

Mailing Address: mailing@koalakingdomvr.com

IF YOU ARE A LAW ENFORCEMENT AGENCY REQUESTING FOR PERSONAL INFORMATION, EMAIL US THROUGH OUR SUPPORT EMAIL WITH THE SUBJECT LINE "Law Enforcement Agency"

This Privacy Policy is designed to meet the requirements of [applicable laws, e.g., GDPR, CCPA]. By using our Service, you agree to the terms of this Privacy Policy.